Terms of Service

1. Acceptance of Terms

These Terms of Service govern your use of proud-spark.com and any services provided by FAÍSCA ORGULHOSA UNIPESSOAL LDA / PROUD SPARK LLC ("we", "us", or "our"). By accessing our website or engaging our services, you agree to be bound by these terms in full.

If you do not agree with any part of these terms, you should not use our website or engage our services. We may update these terms at any time, and continued use of the site after changes constitutes acceptance of the revised terms.

2. Company Information

FAÍSCA ORGULHOSA UNIPESSOAL LDA / PROUD SPARK LLC is a company registered in Portugal under CRV 519527151 and VAT 519527151. Our registered office is located at Largo Machado de Assis, No. 2, Shop D, 1700-116 Lisbon, Lisbon District, Municipality of Lisbon, Parish of Alvalade, Portugal. You can reach us by phone at +40774232852.

3. Use of Our Website

You may use our website for lawful purposes only. You agree not to attempt to gain unauthorized access to any part of the site, introduce viruses or malicious code, scrape or copy content without permission, or use the site in a way that could damage, overload, or impair its functionality.

All content on this website — including text, graphics, logos, and design elements — is the property of Proud Spark LLC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

4. Services

We provide software development, IT infrastructure, cybersecurity, data, automation, business consulting, and digital marketing services. The specific scope, deliverables, timeline, and pricing of any engagement are defined in a separate agreement signed between you and our company.

In the event of any conflict between these Terms of Service and a signed engagement agreement, the terms of the engagement agreement shall prevail with respect to that specific project.

5. Client Responsibilities

Clients agree to provide accurate information, timely feedback, and necessary access to systems and data required for the delivery of services. Delays caused by client-side dependencies may affect project timelines and are not the responsibility of Proud Spark LLC.

6. Warranties and Disclaimers

We warrant that our services will be performed with reasonable skill and care consistent with industry standards. However, we do not guarantee that our website will be uninterrupted, error-free, or free of security vulnerabilities, and we disclaim all warranties to the fullest extent permitted by law.

Software and systems we develop are provided "as is" after the agreed warranty period. We are not liable for indirect, incidental, or consequential damages arising from the use of our website or services.

7. Limitation of Liability

To the maximum extent permitted by law, our total liability arising from or related to these terms or the use of our website shall not exceed the amount you paid us, if any, for accessing the service giving rise to the claim. We are not liable for loss of profits, data, or business interruption.

8. Governing Law

These Terms of Service are governed by the laws of the Portuguese Republic. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal, unless otherwise required by mandatory consumer protection law.

9. Contact

If you have questions about these Terms of Service, please contact us:

FAÍSCA ORGULHOSA UNIPESSOAL LDA / PROUD SPARK LLC
Largo Machado de Assis, No. 2, Shop D, 1700-116 Lisbon, Lisbon District, Municipality of Lisbon, Parish of Alvalade, Portugal
Phone: +40774232852
CRV: 519527151 · VAT: 519527151